1. All missions accepted by Global VA Solutions  - trading brand of OSC Ltd (hereinafter, "The Company") shall be governed by the present General Terms and Conditions. Unless The Company expressly accepts the Client's conditions in writing, the present terms and conditions supersede all other terms and conditions in the event of a conflict.

 

2. Client shall pay The Company's fees under the payment terms mentioned in the specific conditions. All fees are calculated according to the rate in effect at The Company, plus VAT or equivalent taxes.

 

3. If the Candidate introduced by The Company is not hired by the Client or if he/she rejects the Candidate contract (or collaboration) offered by the Client, and if the Candidate is subsequently hired by (or collaborates with) the Client within a period of 18 months following the date of the first introduction of the résumé of the Candidate to the Client, then the Client shall pay fees to The Company as stipulated in paragraph 2 above.

 

4. If the Client introduces a Candidate selected for him/her by The Company to another person or company, and if the Candidate is hired by (or collaborates with) said person or said company within a period of 18 months following the date of the first introduction of the résumé of the Candidate to the Client, then the Client shall pay the fees to The Company as stipulated in paragraph 2 above.

 

5. If, for a given mission, the Client decides to recruit (or to collaborate with) more than one of the Candidates introduced by The Company, instead of just the one contractually agreed upon, then the Client shall pay The Company fees for each of the Candidates thus hired as stipulated in paragraph 2 above.

 

6. The Client shall inform the Company of the hiring of any Candidate(s) in accordance with the present terms and conditions within 30 days and, specifically, of the terms and conditions of the employment contract agreed to by the Candidate(s) hired.

 

7. If the Client cancels their recruitment purchase within 30 days from the date of payment and before attending their initial onboarding consultation call, a full refund minus transaction fees, shall be provided to the Client by The Company  (except for advertising expenses mutually agreed upon by the Company and the Client beforehand), under the express conditions that:

a) all sums due by the Client have been paid in accordance with the present general terms and conditions,

b) the Client has notified the Company in writing at least 48 hours before their initial onboarding consultation call takes place.

The Client will not be refunded if they have already attended their initial onboarding consultation call, and/or the 30 day refund period has lapsed and/or the recruitment process has begun. 

The Client must provide The Company with authorisation to proceed with the service provision within 45 days from the date of payment unless it is agreed in writing by both parties to place the service provision on hold and a future date of commencement is scheduled. Should the service provision not commence within the 45-day timeframe stated, The Company shall cancel the service provision and no refund will be due to The Client.

 

8. If the Candidate makes the decision themselves to leave their role with the Client at any stage within the timeframes stated below, the Company will use its best efforts to find a replacement within the identical role for the Client (as long as all sums due by the Client have been paid in accordance with the present general terms and conditions), under the express conditions that:

a) the Candidate leaves The Client up to 2 weeks from the signed date of the contract, The Company will provide a 100% free rehire and retraining service.

b) the Candidate leaves The Client up to 4 weeks from the signed date of the contract, The Company will provide a 75% discount to rehire and retrain a new Candidate.

c) the Candidate leaves The Client up to 6 weeks from the signed date of the contract, The Company will provide a 50% discount to rehire and retrain a new Candidate.

d) the Candidate leaves The Client up to 8 weeks from the signed date of the contract, The Company will provide a 25% discount to rehire and retrain a new Candidate.

e) the Company support period will not restart and remains effective from the first Candidates initial date of onboarding.

9. The Client will not be liable for a refund or discount for a replacement Candidate if:

 

a) the Candidate leaves within the timescales stated above as a result of the Client restructuring, closing their business and/or bankruptcy.

b) the Candidate leaves within the timescales stated above as a result of the Client failing to deliver and provide effective and systemised processes for the Candidate to work from.

10. If the Candidate leaves within the timescales stated above as a result of the Client deeming the Candidate unsuitable for the role, and where the Company is in agreement, the Company will use its best efforts to find a replacement for the Client in line with the percentage discount rehire stated above (as long as all sums due by the Client have been paid in accordance with the present general terms and conditions), under the express conditions that:

a) the Client pays the Company the percentage costs required before rehire is to commence.

 

b) the position is identical.

c) replacement Candidate training costs will apply and be paid by the Client.

d) the Company support period will not restart and remains effective from the first Candidates initial date of onboarding.

11. The Client shall be responsible for Candidate training costs and for all steps necessary in obtaining work permits or authorizations for the Candidate. Furthermore, the Client shall ensure that he/she is in perfect accordance with all employment legislation in effect.

 

12. The Company shall use its best efforts to ensure the aptitude of the Candidates introduced to the Client and to maintain a high quality of service and integrity, but it does not guarantee expressively or implicitly the aptitude of the Candidates introduced to the Client.

 

13. The Company is not liable to the Client for any damage, loss, expenses, disputes or spending suffered or incurred by the Client in

connection with the recruiting or hiring of Candidates by the Client.

 

14. The Company shall use its best efforts to honour the agreement but refrains from a commitment to deliver the anticipated result.

 

15. The Client must pay all invoices in advance before The Company shall proceed with the recruitment process. 

 

16. Competence clause: any dispute arising in connection with the validity, interpretation, performance or termination of this contract shall fall exclusively within the competence of the Tribunal of Commerce of Brussels (in Belgium).

 

17.  The Client will:

 

a)        comply, and procure that its employees comply with all applicable laws, rules and regulations relating to anti-bribery and corruption and commits that neither it nor any of them has or will offer, promise, give or agree to give any person, or accept or agree to accept from any person, whether for itself or on behalf of another, any gift, payment, consideration, facilitation payment, financial or non-financial advantage or benefit of any kind which is illegal or corrupt under the laws of any country (together a “bribe”), directly or indirectly in connection with this Agreement or any other agreement existing now or in the future with MP; and

b)        promptly report to MP any request, demand or offer for any bribe in connection with the performance of this Agreement;  (the “Anti-Corruption Obligation”).

18. The Client shall immediately disclose in writing to the Company Secretary of PageGroup plc details of any breach of the Anti-Corruption Obligation. This is an ongoing obligation. 

TERMS & CONDITIONS.